TrueNet Communications

ROW Agent - Telecom

Staff Augmentation - Tulsa, OK - Full Time

Join the TrueNet family as a ROW Agent in the Tulsa, OK area. As a TrueNet team member you will receive competitive benefits, excellent pay and flexible work schedules. TrueNet is a leading company in the Telecom Industry and always looking for the perfect addition. 

The ideal candidate would have the ability to work with minimal supervision as well as being a successful team player, have outstanding communications skills and experience in Telecommunication with Construction background as well.

The ROW (Right of Way) Agent provides support to managers and employees on the customer site where assigned. Constructs, builds, repairs, and inspects Hybrid Fiber Coax (HFC) networks to provide voice, video, and data to residential and commercial customers. Their duties can span from assisting on projects in an administrative capacity for billing and invoicing to preparing permit submittal packages, as well as coordinating efficient submittal and retrieval at a variety of jurisdictions. This role interacts with all levels of management and jurisdictional employees.  This is meant to be a guide. (Duties may vary dependent upon management.)


Essential Position Functions:

  • Coordinates with other utilities for permits, joint trench, pole applications, and service issues.
  • Performs field engineering of proposed projects and ensures alternative routing delivers the most cost-effective design for construction.
  • Coordinates contractor work and make-ready, obtains permits and access or ROW agreements, distributes design prints and other necessary working documents.
  • Negotiates and approves design or construction changes.
  • Research and review plans, gather necessary data and listing material requirements for project.
  • Provide follow-up to pending issues to assure completion of tasks – internal and external.
  • Maintains workflow databases and updates schedules. Participates in managing and estimating revenue forecasts, material planning, capital and expense budgets.
  • Participates in managing and estimating revenue forecasts, material planning, capital and expense budgets.
  • Verifies serviceability, surveys proposed service routing, and estimates material, construction, and labor costs.
  • Initiates customer contacts, secures access or ROW agreements, completes route designs, and takes necessary steps to meet customer needs.
  • Works closely with design and engineering teams to select and allocate fiber needs and requirements.
  • May order materials or coordinate with administrative personnel; may verify and reconcile invoices. 
  • Coordinates with public works personnel, developers, commercial customers, building owners, and utilities on joint trench projects.
  • Negotiates and approves design or construction changes.
  • Contact various agencies to determine what information is required when submitting permit applications.
  • May inspect construction work or coordinate inspection assignments.
  • Releases addresses as serviceable and notifies other departments of serviceability.
  • As projects are completed, perform tasks to close tasks in database, reconcile assets, and generate reports. 
  • Other duties as assigned.

Education and/or Experience:

  • HS diploma, GED or relevant work experience.
  • 2-5 years of experience in area of responsibility required
  • Fully functioning support role having greater responsibility to perform all (or most) most effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex
  • Refers complex, unusual problems to supervisor/manager Autonomy - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques.  
  • Work typically involves regular review of output by a senior coworker or supervisor/manager Knowledge - Demonstrates basic knowledge of a technical or specialty area; Readily learns and applies new information/concept in area of practice
  • 2+ years of permit coordination experience preferred.
  • Must be proficient with a Windows operating system.
  • Must be proficient with MS office applications such as Excel and Word.
  • Must be proficient with Adobe products.
  • Ability to prioritize and complete assignments accurately and in a timely manner.
  • Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
  • Strong interpersonal, organizational, oral and written communications skills.
  • Must be able to work alone, and with a team.
  • Highly adaptive/flexible to changing environments and priorities.
  • Must be able to pass a drug screen and criminal background check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent walking, standing, sitting within the work area.
  • Lifting of up to 20 pounds less than one-third of the time.
  • Ability to sit for extended periods of time.
  • Travel to agencies, customer premises and pick up of permits.
  • Ability to effectively communicate with employees, management, peers, et al.

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Travel up to 25% may be required.
  • The work environment is that of an office position with minimal to high noise levels.
  • The position requires working independently, as well as part of a team.
  • This position requires verbal and face-to-face contact with others daily.
  • Frequent use of a computer is necessary.
  • This position requires use of all general office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age or veteran status.

TrueNet is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.

California Consumer Privacy Act (CCPA), read here

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position (H1B, etc.).

TrueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, design, build and support communications infrastructure for our clients across North America. Join our team of professionals where you can advance your career in a fast pace, GROWING industry! We offer competitive salaries, excellent benefits, 401k, paid time off and paid holidays

Apply: ROW Agent - Telecom
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